Every call answered. Every job followed up. More jobs booked.
A missed call is a missed job. We answer your phone around the clock, chase up every enquiry, and show you exactly what each booked job costs you. For trades in Sydney and Newcastle.
Stop losing jobs
to a missed call.
You're on the tools. Someone still has to pick up, quote it, and get it in the diary. That's our job.
Your phone, answered
Every call picked up in your business name — after hours, on the tools, on a roof. It takes the details, sorts out what the job is, and texts them straight to you.
It's smart software doing the answering, not a call centre — it speaks, takes the details and never puts anyone on hold. You hear exactly how it sounds before it takes a single real call.
- Answered 24/7, never a voicemail
- Missed-call text-back in seconds
- Every call recorded and written up
Follow-up that happens
Quotes get chased, jobs get confirmed, reminders go out. The stuff that falls through when you're flat out — it just runs.
- Text and email follow-up
- Booked straight into your calendar
- Review request after the job
What a job costs you
One email a week, in plain English: calls in, jobs booked, and what each booked job cost. Play any call back yourself.
- Cost per booked job — the only number that matters
- Listen to any call
- Rubbish leads flagged and credited back
What it costs.
On the website, where it belongs.
No "contact us for a quote". Prices below are ex GST, in Australian dollars.
Start here — the Missed Job Audit
We ring your business the way a customer would, pull 30 days of your call and enquiry history, look at how you show up on Google, and check what your three closest competitors are running. You get a number: what the jobs you're missing are worth in a year. Yours to keep, whether you work with us or not.
Never miss a call
Your phone answered around the clock in your business name, with the details texted to you.
- 300 answered minutes a month
- Missed-call text-back
- Text and email follow-up
- Calls booked into your calendar
- Monthly report — calls, jobs, cost per booked job
Answered and booked in
Everything in Answer, wired into the job software you already use, plus after-hours routing.
- 600 answered minutes a month
- Connected to ServiceM8 or Tradify
- After-hours and overflow routing
- Quote follow-up sequence
- Review requests after every job
Turn the tap up
For when the phone answering is sorted and you want more of it ringing.
- 1,200 answered minutes a month
- Google Ads managed — $890 of the fee, plus 10% of spend over $5,000
- Landing pages built and tested
- Quarterly strategy session
- Everything in Book
Prices exclude GST. Monthly plans run on a six-month minimum term, then month to month — the setup work only pays for itself over a season, and we'd rather say that than surprise you. Advertising spend is paid by you directly to Google, never through us. Extra answered minutes are billed at cost. Websites and Google Business Profile work are quoted separately.
Four steps.
Live in ten business days.
You'll know what's happening at every point, and you sign off before anything goes live.
We find the leak
The Missed Job Audit. We ring your line like a customer would, go through 30 days of calls and enquiries, and put a dollar figure on the work walking out the door.
We set it up
Your answering line, your follow-up messages, your booking rules — set up around how you actually quote and run jobs. You hear it and sign off before it takes a single call.
It goes live
Ten business days, in your name, on your number. Every call is recorded and written up from day one, and you can listen to any of them.
You get the numbers
One email a week: calls in, jobs booked, what each booked job cost, and what changed since last week. We tune it from there.
Everything's
in your name.
Plenty of mobs hold the keys — your number, your ad account, your call recordings. We put every one of them in your name on day one. Log in and check while we're still on the phone. If you ever walk, you take the lot and nothing breaks.
The ownership charter
Six things that stay yours, in writing, from the day we start. It's in our terms — not a promise on a sales call.
Angus — the bloke you'll be dealing with
Ooly is me. When you ring, I answer; when something breaks at 6am, I'm the one fixing it. No account manager, no ticket queue, no handing you to someone junior after the sale.
I started Ooly because the same thing kept showing up in trades businesses: the work was there, the phone was ringing, and nobody could get to it in time. That's a fixable problem, and it's a lot more valuable than another website.
I'll tell you straight if what you need isn't what I sell.
Let's get your
phone answered.
Tell us what trade you're in and how the calls come in now. We'll come back within one business day — straight answer, no pitch deck.
hello@oolysolutions.com